Frequently Asked Questions

During the Conference, call our support hotline: +49 (0) 69 75306 775. For anything less urgent, email h2msedgm.de and we'll get back to you.

Check the presentation guidelines first, as they include information on slide format and timing. Upload your presentation via your user account well in advance. After uploading your slides, you can immediately check the layout as well as the playback of embedded videos and animations.

We will transfer the uploaded presentations to the presentation laptop at the venue. On site, presentations must be given using the venue equipment. The use of personal laptops is not possible.

Start with the presentation guidelines. You don't need to upload your slides in advance — just join via the platform and Zoom on the day of your presentation. If your connection might be shaky, send us a pre-recorded video as backup. 

The Zoom desktop client runs more smoothly than the browser version.

Please print your poster in A0 portrait format and mount it on the poster wall assigned to your contribution on site. Physical posters will remain displayed throughout the entire event. Mounting materials will be provided at the venue.

All poster authors must also upload a digital version of their poster via the submission management system. The digital poster will be displayed on the event platform for online attendees and will support live exchange between the on-site and online audiences.

So online participants can see your work too — and so everyone, in the room and remote, can discuss the poster.

Please be in the room during the break before your session and check in with our technical staff — they'll get you set up.

Yes. Our on-site tech team will walk you through the equipment during the break right before your session.

A laptop or tablet — for following the online stream and chat — and a microphone, in every lecture room.

Yes — toggle the mic with the button on the unit itself. Your audio goes straight to the room and the online stream.

Yes, both audiences contribute. As chair, try to alternate between the room and the chat so each side gets airtime.

The laptop shows the live stream and the chat — that's where you'll spot online raised hands and incoming questions to read aloud or relay to the speaker.

On-site questioners must speak into the roving microphone our tech staff hand around — without it, online viewers won't hear the question.

If a question is not asked into a microphone, session chairs should repeat the question into the microphone before the speaker answers it, so that online participants can also hear the question.

If you have a mobile device with you, please switch it to airplane mode before the session to avoid interference with your microphone.

Our tech team handles it. If a stray microphone causes feedback during a talk or Q&A, they'll mute it from the production side.

You'll receive a session list ahead of time marking which talks are in person and which are remote.

A handout with CV and abstract is provided for each plenary speaker — use it for the introduction.

Watch the clock and intervene as needed. Remember: online speakers can't see the room, so they may need an audible cue — a "two minutes left" rather than a held-up card.