Frequently Asked Questions

During the Conference, call our support hotline: +49 (0) 69 75306 775. For anything less urgent, email icfsmadgm.de and we'll get back to you.

Invoices are generally payable within 14 days of the invoice date. If the event begins within this 14-day period, payment must be made before the start of the event. For registrations made on the day of the event, payment is due immediately. Access to the event is only granted once payment has been received in full.

Check the presentation guidelines first, as they include information on slide format and timing. Upload your presentation via your user account well in advance. After uploading your slides, you can immediately check the layout as well as the playback of embedded videos and animations.

We will transfer the uploaded presentations to the presentation laptop at the venue. On site, presentations must be given using the venue equipment. The use of personal laptops is not possible.

Please print your poster in A0 portrait format and mount it on the poster wall assigned to your contribution on site. Physical posters will remain displayed throughout the entire event. Mounting materials will be provided at the venue.

All poster authors must also upload a digital version of their poster via the submission management system. The digital poster will be displayed on the event platform for all participants during and after the event, promoting networking and enabling additional features (such as voting for the poster award by all participants).

Please be in the room during the break before your session and check in with our technical staff - they'll get you set up.

Yes. Our on-site tech team will walk you through the equipment during the break right before your session.

A laptop or tablet and a microphone, in every lecture room.

Yes - toggle the mic with the button on the unit itself. Your audio goes straight to the room.

Questioners must speak into the roving microphone our tech staff hand around - the audience may not be able to hear the question.

If a question is not asked into a microphone, session chairs should repeat the question into the microphone before the speaker answers it, so that every participants can also hear the question.

If you have a mobile device with you, please switch it to airplane mode before the session to avoid interference with your microphone.

A handout with CV and abstract is provided for each plenary speaker - use it for the introduction.

Watch the clock and intervene as needed.